| As a Field Engineer 3, you will perform activities associated with PC and Printer refresh.
Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops. |
IT Helpdesk OR Desktop Support
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Information Technology & Services |